KSG Investigates Samsung Galaxy Note 7 Recall Delay

KSG is investigating claims for a class action lawsuit against Samsung Electronics America Inc. on behalf of consumers who have suffered financial damages as a result of the Samsung Galaxy Note 7 recall delay.

Consumers who purchased the Samsung Galaxy Note 7 have suffered excessive financial damages during the “U.S. Product Exchange Program” of Samsung Galaxy Note 7 Smartphones — the Samsung Galaxy Note 7 recall delay — which started shortly after the phone’s release on August 19, 2016. This flagship Smartphone was highly anticipated and demanded a high price-tag: $850. Shortly thereafter, consumers reported that the phone would overheat and even explode.

After conducting quality testing reports, Samsung discovered that the Samsung Galaxy Note 7s had defective batteries. Thus began the Samsung Galaxy Note 7 recall delay. Samsung started its hasty recall of 1 million phones just within the United States, assuring its customers that their replacement Samsung Galaxy Note 7 Smart phones would be available within a week.  However, many consumers have reported a Samsung Galaxy Note 7 recall delay lasting months.

Indeed, many consumers were promised swift replacements, but were kept waiting in the dark for months during the Samsung Galaxy Note 7 recall delay; all the while accruing monthly fees for device and service plans.If you, or someone you know has experienced a Samsung Galaxy Note 7 recall delay and as a result has experienced downtime of not having a phone while incurring monthly fees of your device carrier plan, please contact us to discuss your potential claim. Whether you are still waiting for a replacement phone or have received a replacement phone, please contact us to share your ordeal with the Samsung Galaxy Note 7 recall delay.  All initial consultations are free of charge.

Kohn, Swift & Graf is a national leader in class actions, including complex consumer litigation. With experienced attorneys and a competent support staff, our firm strives to provide the highest quality of service to our clients. We treat each case with careful attention to ensure that consumers get the justice they deserve. KSG is centrally located in Philadelphia, PA.