New England Consumers Overcharged for Electricity

Two utility companies, Eversource Energy and Avangrid, Inc. are accused of driving up energy costs in New England from 2013-2016. Earlier lawsuits previously filed claimed that the ongoing energy market manipulation scheme was for corporate gain. The scheme centered on Eversource and Avangrid reserving more energy than they needed; thereby, manipulating the amount of natural… Read More

Consumers Energy Telemarketing Complaints

If you’re like many, you don’t appreciate unwanted telephone solicitations. The majority of Americans find them annoying and a total waste of time. However, energy service company, Consumers Energy, is stepping up random calling to homeowners. Even though, the company clearly knows that their telephone solicitations are illegal when used in tandem with automated telephone… Read More

Fingerprint Scanning and Employee’s Rights

Biometric fingerprint scanning systems are being used by employers to clock employees in and out. Many have done away with timecards for greater efficiency and accuracy. However, there’s a dark-side to this practice. For instance, an Illinois Biometric Information Protection Act (BIPA) says that employers who use the biometric technology must follow very discrete requirements… Read More

Car Tracking Device Data Exposed–Linked to Amazon S3 Bucket

So much has been in the news about data breaches tied to consumer personal information that it is hard to imagine another vulnerability that has just been discovered. This one centers on data captured by a vehicle tracking system offered by SVR Tracking. SVR tracking devices are installed on customer’s vehicles, so they can be… Read More

Yale Study Focuses on Surprise Medical Bills

How hospitals source their ER physicians, surgeons and specialists like anesthesiologists and radiologists is the subject of a recent study from the Yale School of Public Health and School of Management. The study illustrates how patients choose a hospital that’s in-network only to learn that out-of-network doctors are working in “in-network” hospitals. Patients have an… Read More

Sperian Energy Complaints

In the wake of deregulating the energy market, more complaints are coming in. Especially from the customers of Sperian Energy. Everything from Sperian Energy’s door-to-door solicitation practices to their big promises of lower rates and better service that abruptly stop. Attorneys at KSG are currently looking at these energy supplier complaints for a possible Sperian… Read More

Aetna HIV Letter Scandal

Since the stigma of HIV still permeates within our culture, respect and privacy to those being tested for HIV, and those who have contacted the virus should be priority number one! How Aetna lost sight of this is beyond words. Here’s more about the Aetna privacy breach and what recourse you have. Late August of… Read More

Equifax Massive Data Breach

Where’s consumer protection when you need it? That is what 143 million consumers are asking themselves after Equifax’s troubling announcement. The data breach or cyber-attack apparently impacts a huge portion of the U.S. The credit-reporting company said hackers exploited a U.S. web vulnerability and gained unauthorized access to consumer data from mid-May through July. The… Read More

Wrong Use of Background Checks for Employment

Were you denied employment due to bad credit? You’re not alone. Many job applicants are in your same shoes. And many times, your prospective employer isn’t following proper disclosures and procedures. Here we share what those procedures are under the Fair Credit Reporting Act or FCRA, so you can decide if you or someone you… Read More

Costco Sells Engagement Rings as “Tiffany”

News from Tiffany & Co., claiming that Costco has for many years falsely identified their mark when selling different styles of rings is very surprising and upsetting to many. As such, many consumers mistakenly believe they purchased and own a prestigious Tiffany engagement ring from Costco when the rings weren’t actually made by Tiffany. Tiffany… Read More